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Avito sales automation

Replies to Avito buyers within a minute, day and night

The digital administrator replies in Avito chats about availability, condition, price and delivery, arranges a viewing and passes a ready buyer to the seller.

  • In 1 minute a reply before the buyer goes to another seller
  • All listings at once, no lost chats
  • Ready buyer handed over to the seller
Data stored in Russia (Federal Law 152-FZ)We work across RussiaLaunch in 2-4 weeks

We will review your processes for free and show what to automate

We will get back to you within one business day

What the digital administrator takes over on Avito

On Avito, a buyer messages several sellers at once and buys from whoever replies first. A chat missed in the evening often means a lost sale.

The digital administrator answers typical questions about your listings, arranges a meeting or delivery and passes the seller a buyer who is ready to buy.

Before: "Is it still available?"

Answers to typical questions

Answers about availability, condition and contents based on your listing and price list.

Before: haggling in chat

Haggling rules

Holds the price by your rules. If the buyer insists on a discount, it passes the conversation to the seller.

Before: delivery questions

Delivery and pickup

Explains delivery options, the address and pickup times.

Before: messages at night

Reply at any time

Buyers write in the evening and at night. The reply comes right away, not in the morning.

Before: many listings

All chats under control

Handles correspondence for all listings at once, no chat gets lost.

Before: unclear what sells

Chat summary

Which listings get the most questions, how many buyers reached a deal.

What it looks like in practice

An example of a real conversation and what the owner sees.

Sales without lost customers

A buyer writes about an Avito listing, in a messenger or on the website. The digital administrator replies within a minute, sells related items and places the order.

  1. 22:14
    Answers the question

    Takes stock and prices from your warehouse or price list. Stock and prices update automatically.

  2. 22:15
    Calculates delivery

    Delivery time and cost within the city or by a shipping company, or the pickup address.

  3. 22:16
    Understands voice messages

    The buyer dictated a question: the administrator transcribed it and answered to the point.

  4. 22:17
    Offers more

    Pads with the discs, installation with the pads. Only what is in stock and in the price list.

  5. 22:17
    Places the order

    The order with its total goes to your spreadsheet or CRM, and the manager is notified.

  6. in the morning
    Brings back silent buyers

    If a buyer disappears mid-conversation, it politely follows up the next day.

in a minute reply to the buyer, day, night and on weekends
22:17
‹
DZ
DalZapchastAvito · replies within a minute
Front brake discs Toyota Camry 70, pair7 860 ₽
Hello, are the discs still available? Camry 2019, 2.522:14 ✓✓
Yes, 3 pairs in stock. Delivery in Vladivostok tomorrow, 350 ₽.22:15
0:0722:16 ✓✓
🎤 transcribed: "do you have pads? can you install them right away? then place the order"
Akebono pads 4,380 ₽, installation 2,400 ₽. Order No. 4127 for 14,640 ₽ placed, the manager will confirm the installation time in the morning.22:17
✓ order in CRM · manager notified

Operator or digital administrator

The digital administrator takes over the first line. Complex cases go to an employee.

What we compareOperatorDigital admini­stratorBetter value
Monthly costfrom 50,000 ₽ + taxesfrom 2,900 ₽
Works at night and on weekends
Reply to customerwhen freein a minute
Handles many chats at once
Understands voice messageslistens when there is time
Vacation and sick leaveyesno

Pricing

The exact price is set after a free review of your processes.

FormatSetupSupport
One processfor example, handling requestsfrom 24,700 ₽+ from 2,900 ₽ per monthfrom 2,900 ₽/mo
Packagerequests, sales, reportingfrom 58,400 ₽+ from 8,700 ₽ per monthfrom 8,700 ₽/mo
Custom projectpurchasing, 1C, CRMon estimateon estimate

Support includes servers, maintenance and improvements within your plan.

Frequently asked questions

How much does Avito reply automation cost?

From 24,700 ₽ for setup and from 2,900 ₽ per month for support.

How does it know about the product?

From your listings, price list and rules, which we upload during setup.

Can it give a discount itself?

Only within the limits you set. Everything else is up to the seller.

Is it suitable for a private seller?

The solution is designed for businesses with a steady flow of listings and messages.

Can other messengers be connected too?

Yes, Telegram, MAX, WhatsApp and website chat are connected together with Avito.

Get in touch

We will contact you within one business day, review your processes for free and suggest where to start.

  • Prepare 2-3 examples of typical customer requests
  • Invite the employee who does this work now
  • The review is free and with no obligation

Tell us about your task

We will get back to you within one business day