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Freight and moving automation
Freight and moving: requests and cost estimates within a minute
A customer writes "I need a van for a move on Saturday". The digital administrator clarifies addresses, volume and movers, estimates the cost by your rates and passes a ready request to the dispatcher.
- In 1 minute an estimate by your rates
- Complete request: addresses, cargo, time, movers
- Dispatcher gets a ready order
Get a free review Free, we reply within one business day
What the digital administrator takes over in freight and moving
In freight and moving, the customer needs a quick answer to "how much does it cost". While the dispatcher is on the line with a driver, the customer manages to ask three more carriers.
The digital administrator collects the move details, estimates the price by your rates and passes the request to the dispatcher. Unusual cargo and haggling stay with a person.
Estimates by your rates
Estimates the approximate cost by your rates: vehicle, hours, kilometers, movers.
All details at once
Asks the right questions in order: from where, to where, what we carry, floor, elevator, date.
24/7 request intake
A request for the morning can be left in the evening, it is already waiting for the dispatcher.
Request into a spreadsheet or CRM
A ready request reaches the dispatcher without manual copying.
Customer notifications
Order confirmation and a reminder the day before.
Owner report
How many requests, how many confirmed and for what amount.
What it looks like in practice
An example of a real conversation and what the owner sees.
Moving request
A customer writes in the evening. The digital administrator clarifies the details, estimates the cost and passes the request to the dispatcher.
- 21:03Takes the request
From messengers, the website or Avito, as text and voice.
- 21:04Clarifies the details
Addresses, volume, floors, elevator, movers, date.
- 21:05Estimates the cost
By your rates, noting that the price is approximate.
- 21:06Passes to the dispatcher
A complete request with all details, confirmation to the customer.
- ⏰Reminds the customer
Truck arrival time and the driver's contact.
Operator or digital administrator
The digital administrator takes over the first line. Complex cases go to an employee.
| What we compare | Operator | Digital administratorBetter value |
|---|---|---|
| Monthly cost | from 50,000 ₽ + taxes | from 2,900 ₽ |
| Works at night and on weekends | ||
| Reply to customer | when free | in a minute |
| Handles many chats at once | ||
| Understands voice messages | listens when there is time | |
| Vacation and sick leave | yes | no |
Pricing
The exact price is set after a free review of your processes.
| Format | Setup | Support |
|---|---|---|
| One processfor example, handling requests | from 24,700 ₽+ from 2,900 ₽ per month | from 2,900 ₽/mo |
| Packagerequests, sales, reporting | from 58,400 ₽+ from 8,700 ₽ per month | from 8,700 ₽/mo |
| Custom projectpurchasing, 1C, CRM | on estimate | on estimate |
Support includes servers, maintenance and improvements within your plan.
Frequently asked questions
How much does freight request automation cost?
Setup from 24,700 ₽ and support from 2,900 ₽ per month.
Does it calculate the exact price?
It estimates the cost by your rates. The dispatcher confirms the final price.
Can we upload our rates?
Yes, rates and calculation rules are uploaded during setup, and you change them yourself.
What about unusual cargo?
Such requests go straight to the dispatcher.
Other industries
Get in touch
We will contact you within one business day, review your processes for free and suggest where to start.
- Prepare 2-3 examples of typical customer requests
- Invite the employee who does this work now
- The review is free and with no obligation